We are still delivering orders as normal, and all orders are prepared to the highest standards of health and hygiene.
Small items are being delivered via DPD courier straight to your door without physical contact.
If you have ordered furniture we will offer the level of service that you are most comfortable with: our two-man delivery crew can deliver to your room of choice and unpack your new items so you can inspect them, or if you'd rather we can leave the items in your hallway (with your signature). Alternatively, we can postpone delivery to you until after the coronavirus lockdown.
Our drivers are all equipped with anti-covid kits containing sanitiser, disinfectant sprays, masks and gloves.
We're here for you. We are proud to have spent the last 14 years creating a brand that helps make the most of the time we spend at home, and the onset of the Coronavirus pandemic has touched us all. It's our highest priority to keep our customers, staff, and delivery teams safe.
We want to give you peace of mind that we're still working regular hours, and it's still safe to shop with us. Our lovely team are working from home doing our bit to stay safe, and beavering away to ensure customer enquiries are answered as quickly as possible.
Our team remain at your disposal should you have any queries or questions about your order or delivery.
We are still chatting away over on social, trying our best to spread some happy moments of comfort and calm - we might be self-isolating but we're absolutely still here - loving our customers, loving our team and loving our products, we always have and always will!
We so appreciate your support through this unprecedented time, and wish you happy and peaceful moments with your precious family and loved ones.
Georgia & my wonderful FBC team