We can deliver straight to your door via DPD next day service, without physical contact. Our orders are prepared to the highest standards of health and hygiene.
All of these gorgeous goodies are in stock and ready for next day delivery. We are also extending our returns period to 90 days.
We're here for you. We are proud to have spent the last 14 years creating a brand that helps make the most of the time we spend at home, and the onset of the Coronavirus pandemic has touched us all. It's our highest priority to keep our customers, staff, and delivery teams safe.
Although we’re still delivering with DPD as normal, we've currently suspended furniture deliveries, because, under normal circumstances, furniture deliveries involve our delivery crew working at close quarters, and coming into your home to unpack your items.
We want to give you peace of mind that we're still working regular hours, and it's still safe to shop with us. Our lovely team are working from home doing our bit to stay safe, and beavering away to ensure customer enquiries are answered as quickly as possible. If you have spent or are thinking of spending your hard-earned money with us, we want to reassure you that we are in great financial health, and we will weather this storm.
If you are buying larger items of furniture that cannot be delivered by DPD, your order will be paused and frozen at this point in time. This means that a two week lead time from point of order will remain a two week lead time once government restrictions are lifted.
Your goods will remain allocated to you and stored safely in our warehouse without cost to you. No storage fees will be charged (we also offer three months storage in addition to the Covid-19 freeze). We will re-commence deliveries again the moment the government restrictions are lifted.
We are still chatting away over on social, trying our best to spread some happy moments of comfort and calm - we might be self-isolating but we're absolutely still here - loving our customers, loving our team and loving our products, we always have and always will!
We so appreciate your support through this unprecedented time, and wish you happy and peaceful moments with your precious family and loved ones.
Georgia & my wonderful FBC team